I’m referring, of course, to THAT Baby Dove advert.
In case you’ve been on another planet the boffs behind Unilever’s Baby Dove have taken it upon themselves to make breastfeeding the focus of the brand’s latest marketing campaign, alienating and outraging parents like me up and down the country in the process.
With the strapline ‘what’s your way?’ ads feature a picture of a crying baby alongside statistics featuring the percentage of the population for and against breastfeeding in public.
One such ad reads: ‘So whether you’re among the 66% who think that breastfeeding in public is fine, or the 34% who think otherwise, whatever choice you make, we are with you every step of the way’.
One of the golden rules of blogging is not to burn any bridges because you don’t know what opportunities might arise with a particular PR or brand in the future, but in this case I don’t care. This needs saying.
Why I won’t be buying Baby Dove
Firstly, what on earth has breastfeeding got to do with baby soap? Absolutely nothing, that’s what.
Secondly, who are the 34% of people who think that breastfeeding in public isn’t fine? I’m willing to bet they’re not parents, but people of a different generation for whom breastfeeding in public wasn’t the done thing, and therefore not Baby Dove’s target customer. So who cares what they think and how is it relevant?
Thirdly, what are Baby Dove hoping to achieve by highlighting such divisive statistics? Whoever came up with this campaign has clearly never had to deal with a crying baby in a supermarket, or been out longer than they intended to be and been forced to feed somewhere they’d really rather not.
When I appeared on ITV’s This Morning earlier this year to talk about why I’m proud to breastfeed in the pub I said that questioning whether it’s ok to feed a baby in public serves only to reinforce the idea that breastfeeding is a problem, and feeding in public is something you do only if you dare.
How is drawing attention to the percentage of the population who don’t approve of feeding in public helpful to a mum?
This does not make me want to buy Baby Dove. This makes me want to steer well clear.
Of course they say there’s no such thing as bad publicity, and I have no doubt this story has resulted in clicks and shares for Baby Dove. But will those clicks and shares translate into sales? I sincerely hope not.
As a freelance feature writer I deal with Unilever brands including Dove on an almost a weekly basis. I’ve written about fantastic ad campaigns from Marmite’s ‘Love it or hate it’ drive to the PG Tips monkey and I can’t fathom how they’ve got it so spectacularly wrong this time. And with a brand supposedly famed for championing ‘real women everywhere’.
Presumably people sat in a room and agreed this was a good idea. And presumably this good idea was then signed off by the powers that be.
Sadly I suspect this is one of those stories that won’t be given the attention it deserves by certain parenting platforms – the very platforms designed to represent and give a voice to parents – because brands like Baby Dove are too valuable a source of advertising revenue.
With a bit of luck it will be picked up by the likes of Mail Online though. Because if this isn’t one worthy of their side bar of shame then I don’t know what is.
That, people, is my way, and why I won’t be buying Baby Dove.
They’ve got it massively wrong this time, it’s cringe worthy. A shame when they have had such amazing campaigns previously. I think (hope) whatever message they are trying to portray has been lost in translation. There has been a huge backlash, it will be interesting to see their response! #postsfromtheheart
I was really shocked with what I read the other day too. It doesn’t make sense to why someone would even think to write such things!
Dove had been a brand is always liked. Standing behind women to be proud and feel amazing whatever their appearance with many wonderful campaigns. This falls so far short of what they usually support and what they say this campaign is about, supporting parents whatever their choices, it’s astounding. I’m surprised it hasn’t been pulled and public apologies made already. I, like you, will not be buying baby dove
I’ve been on another planet! I’ve never heard of this ad! (I actually am in another country. Maybe they didn’t show it in the US?) Anyway, I must agree with you. What a spectacularly stupid ad. They could’ve shown statistics on so many other things. “Whether you’re part of the X% of moms who breastfeed, or the X% who bottle feed,” etc.
I have breast fed babies while grocery shopping and pushing a cart, while eating in a restaurant, reading in a library, sitting in church, and in the front row at a wedding! If someone has a problem with me feeding my child, that’s their own problem. For a person to decide that their discomfort with breasts outweighs a baby’s need to be fed, that is the height of arrogance. Honestly! You’d think we were walking around topless, waggling our boobs at people and squirting milk in their eyes! The baby’s head blocks most of your view anyway. And if you find something sexual in a baby eating, your problems are really much deeper than public breastfeeding. You might want to seek help with that. Ugh! #twinklytuesday
I was meant to work with Dove on this campaign and it all went quiet….so glad it did!! Like you I think it’s a terrible campaign. I don’t think Dove meant it at all but it has totally backfired. Really good post.xx #twinklytuesday
Haha I did work with Baby Dove just recently and I definitely feel that what I was told about this campaign definitely hasn’t been replicated how I thought it would. I genuinely that not one parent was sitting in the board that signed this campaign off and that what they thought was a good idea was actually a bad one from the start. I get their aim, I just feel they sadly went the wrong way about it! Thanks for linking up with #TwinklyTuesday
Dove do some good campaigns, but when they get it wrong, they seem to get it wrong spectacularly. There was an armpits one a few years ago that really annoyed me. This one didn’t so much. People do, rightly or wrongly, think these things. OTH, if you’re doing a campaign aimed at mums to encourage them to buy your products, there would have been better statistics to use. I do sometimes think brands exist in a bubble.
I definitely agree with you, what on earth has breastfeeding got to do with baby soap?! I will not be buying it either, and they definitely should have thought more about their campaign. I bet there wasnt one single mum present, let alone a breastfeeding one
I was shocked when I saw this today. They’re not getting any money out of me! Such a strange idea for an ad campaign … if the point of it is to promote discussion, then that’s disgusting. There’s enough arguing about breastfeeding as it is without adding fuel to the fire just to sell products.
I for one would have been very uncomfortable feeding in the early days with a poster like that hanging around! (Not now though. We’re seven months in and I’m kind of over the fear now) #TwinklyTuesday
I’ve not seen this ad but that certainly is controversial! A massive well done for voicing your opinion and not feeling the need to stay quiet because of the brands you work with! I totally agree that it’s an odd marketing strategy and not sure it would encourage me to buy Baby Dove. For the record, Lidl baby bath is just fine!! #twinklytuesday xx
I’m embarrassed to say I used to work for Unilever and Dove was one of my products. I certainly wouldn’t have endorsed a campaign like this. Things may have changed, but back then the sales and marketing team were all very young and pre kids. I was quite a novelty when I was pregnant there, it may explain some of their misplaced perceptions! #TwinklyTuesday
Yes ! to this! Every word.
How on earth so many people can have signed this campaign off as a good idea is beyond me . I’ll definitely be leaving Dove well alone in the future #postsfromtheheart
I guess they thought it’s all Mum / baby care related. I don’t think I’d stop using the product as I really like Dove, but I get that you didn’t appreciate the tone of the ad. Sometimes brands just get it wrong. Hopefully they haven’t upset too many people #ablogginggoodtime
I totally agree that this was a really poorly thought-out campaign. I support women who decide not to breastfeed, but not women who judge other women for doing so in public. #ablogginggoodtime
I saw this advertising campaign and I have to say I’m very confused…what’s it got to do with soap? I think it was a really stupid call to approve this campaign, to me it just looks like it’s purposefully encouraging judgement between parents xx #postsfromtgeheart
My kids are too old for Baby Dove, or for breastfeeding for that matter, but like you, I don’t understand what point they’re trying to make with this campaign. Why try to pit parents against each other? Why question breastfeeding in public? It boggles the mind.
#ablogginggoodtime
I hope the backlash makes those so called clever people in suits take notice of people power and realise how offensive it was to women. #bestandworst
I think this was a really stupid move on Dove’s part. Like you I just don’t get the relevancy of the campaign.
It makes no sense and makes them look like idiots. #postsfromtheheart
I saw this last week and was shocked that they would ever think this was a good idea! I think a lot of parents have been put off by how offensive this comes across, I expected better of Dove and wont be buying either….maybe I will change my name too, haha! #bestandworst